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2017, Transportation Research Procedia
In recent years both our need or desire for mobility and the opportunities and tools available to meet them have changed (and keep on changing) as a result of information and communication technologies (ICT's). ICT's have influenced both our transport modes and infrastructure as well as our behaviour. In this paper we discuss the main features of these changes and investigate how they could put public values in the transport debate in a tight corner or lead to new policy challenges. Transport comes with benefits and burdens and often a unequal distribution of both. Moreover, there are tensions between short and long term interests, public and private interests and between efficiency and equity. Analysing how new developments impact public values that are considered relevant in the transport debate shows that there is a wide range of aspects to consider. We discuss four public values. Accessibility is concerned with providing access for all, making sure there are transport options available as well as taking care that people have the capabilities to access them. Affordability or (cost) efficiency is about spending public money wisely. Availability reflects the need for a reliable transport system, today and in the future, as this is crucial for economic performance and social interaction. Acceptability is a broad category including issues with regard to justice and solidarity, the impact on safety and other external effects, the impact on the market playing field and respect for privacy. ICT's change transport in very different ways. They have changed the world of travel and traffic information, bringing more options and alternatives under people's attention. Public transport information is widely available, GPS's guide our car trips and provide real time information on traffic conditions, and platforms enable us to find a shared car or a Uber taxi fast and easy. They have enabled new forms of transport, such as new services offered through internet platforms, and probably will enable other new modes like self-driving vehicles. ICT's change our need or desire to travel and our travel experience. They change the geography of our destinations. All in all, ICT's change our behaviour in many ways, making us more flexible leading to more fragmented patterns in space and time. And with all these changes, the transport system also becomes more complex. Assessment of new developments in the transport system as a result of ICT's leads us to four major challenges, requiring policy makers to adopt a more proactive approach in order to deal with these. First, the behavioural patterns in space and time are becoming more and more whimsical and less predictable, while infrastructure such as road or rail is inherently robust, inert and takes a long time to plan and build. Yet somehow, the mice and the elephant will have to (learn to) dance together., Second, social equity is a major concern when accessibility becomes more and more dependent on privately run platforms and transport service providers using unknown algorithms. Access can be limited in multiple ways. Physical access can be an issue (service provider may shun certain neighbourhoods). However, more and more it is a matter of skills and psychological flexibility to keep
2020
The shift towards digital media in transport services (such as public transport and car sharing) is bringing new challenges. Not everyone can or wants to follow the pace of such digital transformations. An accessible-for-all design, more education and retaining analogue alternatives can be helpful, as concluded in a literature study conducted by the Netherlands Institute for Transport Policy Analysis. For the traveller, simply having a smartphone is not enough. You also need to have enough battery, data, and especially enough knowledge and skills to be able to navigate the digital world of transport services. According to current literature, older adults, underage people, people with a lower income level, people with a lower educational level and people from minorities are the most at risk in terms of digitalisation in transport services. Nevertheless, the amount of people who cannot or do not want to keep up with digitalisation (in transport services) in the Netherlands is unknown. A growing gap between groups looms on the horizon: while tech-savvy early adopters know how to reap the benefits of digitalisation, at-risk groups have trouble with digitalisation’s new rules and the disappearance of analogue alternatives. This can pave the way to transport poverty. This study forms a first building block of a research programme on the potential problems arising from digitalisation. In a follow-up study, KiM will research how vulnerable groups deal with digitalisation in transport services. Furthermore, KiM will explore in depth potential solutions.
2015
ICTs are increasingly used in transport contexts for reasons of efficiency, cost-effectiveness and convenience. At the same time, such technologies enable increasingly comprehensive surveillance from the data gathered via devices and infrastructure. Marketing discourses around these applications highlight the benefits that such technologies have for the user and avoid mention of potential risks. This leaves users under- (and in some cases mis-) informed concerning the use of their data by third parties, which raises a number of ethical, social and legal concerns such as privacy and social profiling. Thus this chapter, drawing mainly upon medium theory, philosophy of technology, critical theory and surveillance studies, aims to contribute on a theoretical level to the debate concerning the balance between the positive contributions ICTs can make in the transport sector and the risks arising from the gathering of increasing amounts of personal data. It foregrounds the dual use of ICTs...
Transport Reviews
Digitalisation in transport services offers many benefits for travellers. However, not everyone is willing or able to follow the new, more or less formal requirements digitalisation has brought along. Existing reviews on the intersection between Information and Communication Technologies (ICTs) and mobility cover a range of vantage points, but the perspective of how various levels of engagement with digital technologies affect access and navigation of transport services has not been addressed yet. In communication science, studying disparities in terms of ICT appropriation and their consequences is known as digital inequality research. This review paper aims at shedding light on what digital inequality in the context of transport services consists of and what its consequences are. To do so, we define and use a conceptual framework for the analysis of digital inequality in transport services. The review of the twenty-five papers, as selected in our systematic literature search, shows that there is a burgeoning interest in this topic. Vulnerability to digitalisation in transport services exists along dimensions of age, income, education, ethnicity, gender and geographical region. We find that motivations and material access get more attention than digital skills and effective usage. Nevertheless, literature acknowledges that having material access to technology does not mean that people benefit from what technology has to offer. Furthermore, the characteristics of ICTs impact one's possibilities to access digital technologies, such as how user-friendly a technology is. Data-driven and algorithm-based decision-making present a particularly pernicious form of digital exclusion from transport services. As digital technologies are progressively becoming indispensable to navigate the world of transport services, low levels of digital engagement may create a new layer of transport disadvantage, possibly on top of existing ones. Although digitalisation can be part of the solution to transport disadvantage, it can also be part of the problem. With network effects at play, what might start as a relative disadvantage may turn into an absolute disadvantage. Given the nascent state of research on digital inequality in transport services, much remains to be understood. Suggested research avenues include mechanisms of digital exclusion from transport services, the contribution of digital ARTICLE HISTORY
Proceedings of the Institution of Civil Engineers - Urban Design and Planning, 2016
As the global population continues to grow, age and urbanize, it is vital to provide accessible transport so that neither ageing nor disability constitute barriers to social inclusion. While technology can enhance urban access, there is a need to study the ways by which transport technologies-real-time information, pedestrian navigation, surveillance, and road pricingcould be more effectively adopted by users. The reason for this is that some people, and particularly vulnerable populations, are still likely to reluctantly use (or even avoid using) technologies perceived as 'unknown' and 'complicated'. Based on evidence from British and Swedish case studies on older people's perceptions of the aforementioned transport technologies, as well as on a Swedish case study of visually impaired people's perceptions, this article makes the case that technology is only one tool in a complex socio-technical system, and one which brings challenges. The authors also suggest that although vulnerable populations are not homogeneous when expressing attitudes towards transport technologies, their assessment criteria tend to be 'pro-social' as they usually consider that the societal benefits outweigh the personal benefits. Emphasising aspects linked to the technologies' pro-social potential or relevance to the individual user could increase acceptance.
Procedia - Social and Behavioral Sciences, 2012
The creation of wide-area real-time monitoring systems for the road network has the potential to achieve a step change in both, our understanding of the evolution of congestion and forecasting / information to minimise its economic consequences. While such comprehensive monitoring systems provide unprecedented levels of information about the network as a whole, they also potentially provide substantial information about individual vehicles and individual travellers. There is therefore the potential that fears about the potential loss of personal information will result in members of the public travelling with less freedom, as they become worried about the future consequences for movements they make in the present. This paper examines the methodology and results of a mail survey conducted in the UK. This survey seeks to ascertain whether in the eyes of the public the potential benefits of future transport systems will outweigh the loss of personal information. The results of the survey support the fears that the advent of some future ITS applications will cause some people to travel with less freedom. It also highlights several key groups that are the most likely to reject future ITS, with contributing factors being elderly, poorly educated, female, from an ethnic minority group and/or having little experience of using the latest transport technologies.
Future Transportation, 2022
Having been widely acknowledged as enabling access to education, employment, leisure and social activities, transport choices are also the cause of many challenges cities face. Recognising that change is needed, planners and policymakers are considering alternative methods of planning and delivering transport. Mobility as a Service (or MaaS) is one such idea that has gained traction with academics and professionals alike. Hailed as the answer to integrating complex transport systems, MaaS has yet to be implemented at scale in urban transport systems due in part to the lack of an agreed conceptual definition, the top-down approach to implementing what is meant to be a more personalised method of accessing transport, and the lack of local promoters (in comparison to global corporations and lobbyists). This article reflects on the current barriers to defining MaaS, considers how a novel public engagement approach could be used to create local definitions that support citizen engagement...
Springer eBooks, 2023
Digital transport ecosystems worldwide provide great advantages to many but also carry a risk of excluding population groups that struggle with accessing or using digital products and services. The DIGNITY project (DIGital traNsport In and for socieTY) delves into the development of such ecosystems to deepen the understanding of the full range of factors that lead to disparities in the uptake of digital transport solutions in Europe. A starting point for developing digitally inclusive transport systems is to obtain state-of-the-art knowledge and understanding of where local transport ecosystems are in relation to the digital gap and digital mobility gap in terms of their policies, transport products and services, and population digital literacy. This chapter presents the methodology developed in the DIGNITY project to frame this digital gap, incorporating a self-assessment framework that may be used by public authorities to identify potential gaps in the development of local digital transport ecosystems. This framework is informed by results from customer journey mapping exercises that provide insights into the daily activities and trips of users, and larger scale surveys on digital technology access, use, attitudes and competence in the area. In the DIGNITY approach as a whole, the results from the framing phase are then used to inform subsequent work on bridging the digital gap through the co-creation of more inclusive policies, products and services. The chapter provides concrete results from the framing exercise in four DIGNITY pilot areas: Barcelona, Tilburg, Flanders and Ancona. The results clearly show that a digital transport gap exists in these areas, and that this is manifested in different ways in different local situations, requiring tailored approaches to address the gap. 2 Framing the Digital Gap Design of the inclusive mobility ecosystem requires an integral approach that brings together needs, attitudes and requirements of the transport stakeholders on micro, meso and macro levels:
Electronics, 2022
One of the main problems that local authorities of large cities have to face is the regulation of urban mobility. They need to provide the means to allow for the efficient movement of people and distribution of goods. However, the provisioning of transportation services needs to take into account general global objectives, like reducing emissions and having more healthy living environments, which may not always be aligned with individual interests. Urban mobility is usually provided through a transport infrastructure that includes all the elements that support mobility. On many occasions, the capacity of the elements of this infrastructure is lower than the actual demand and thus different transportation activities compete for their use. In this paper, we argue that scarce transport infrastructure elements should be assigned dynamically and in a prioritised manner to transport activities that have a higher utility from the point of view of society; for example, activities that produ...
In this paper, we seek to highlight the importance of understanding the social impacts and consequences, as well as the distributional effects, of transport decision-making. Based on an extensive review of the contemporary literature, we aim to clarify key concepts and definitions around the notion of social impacts, and to give them an identity distinct from economic and environmental impacts and from existing notions of 'distributional issues'. We primarily focus on five short-term or 'immediate' categories of social impact, namely accessibility, movement and activities, health-related, financial related and community-related impacts. We then consider the spatial, temporal and socio-demographic distributional effects of transport at every level of planning, policy and systems delivery. We also briefly discuss some of the longer-term social consequences of these social impacts in terms of health, individual and community wellbeing and social equity and justice. The paper is designed as an introduction to a wider discussion of these themes in this Special Issue Social Impacts and Equity Issues in Transport. Our overall aim for the paper is to demonstrate that, by overlooking the social impacts and social equity implications of transport decision-making at every level of the decision-making process, we are fundamentally undermining quality of life and social well-being in our towns, cities and rural settlements. Conversely, we believe that integration and consideration of the social impacts of transport planning and delivery can significantly increase the quality, effectiveness and efficiency of a number of other important areas of economic and social policy, including employment, health, education and economic development.
Przegląd Europejski, 2023
Transport accessibility, or rather the lack of it, increasingly referred to as transport exclusion or poverty, can lead to social exclusion and a range of negative social consequences. The aim of this article is to identify how accessibility and inclusiveness are treated in EU transport policies, in order to determine to what extent those policies are inclusive. The content analysis of EU transport policy documents issued between the years 2000 and 2022 will be conducted in this research. References to access and accessibility in the analysed documents consistently address mainly two issues: access for peripheral areas to the European transport system and ensuring accessibility of public transport. The second approach is relevant for ensuring the inclusiveness of the transport system.
Technological Forecasting and Social Change - TECHNOL FORECAST SOC CHANGE, 2010
This paper examines the main development characteristics within the transport system as we are approaching the ubiquitous phase of the information society. Particularly the challenges in designing transport policies on a rapidly evolving technological frontier are emphasised. The theoretical background of the paper stems from policy assessment as well as futures studies, especially from technology roadmapping. The paper presents a socio-technical roadmapping method as a tool to integrate the technology developments better with societal developments and transport policy design. The method is tested with a Finnish case study, which provides three thematic, complementary roadmaps of the potential transport system technology services of the future. The roadmaps illustrate what kind of technologies, services, actors and related policy relevant knowledge is needed in satisfying the demands of transport policy development in the future's ubiquitous society. The case study reveals several changes in the transport system: pluralised number of actor roles and actor networks in the system, emergence of a new kind of business and service layer because of the new dynamic inter-linkages between the actors, and further, possibility to capture the service layer with the concept of “technology service”. The changes require also re-conceptualisation of knowledge production to support transport policies. In conclusion, the socio-technical roadmapping holds great potentials as a tool for aligning technology development with transport policy development.
This paper follows up on a white paper authored in late 2013 titled "Implications to Public Transportation of Autonomous or Connected Vehicles." This paper updates thinking based on activities to date and specifically delves into how the public transportation industry might be impacted and could respond to this issue. The ideas and positions offered are those of the author and do not represent policy positions of the industry or any associated entities. Context Over the past two or three years, the emergence of new technologies impacting all travel modes including public transportation has garnered significant attention across the spectrum of interests, from the research and technology communities to the transportation planning and policy communities to the public, media, and political communities. This awareness and interest is evidenced by extensive media coverage and growing speculation on the implications on everything from roadway safety to the fate of traditional auto manufacturers to the consequences for mobility, the environment, land use patterns, and the economy. Included in the list of potential consequences is the issue of the future of public transportation. Numerous authors have speculated on these consequences, with perspectives ranging from the demise of public transit as we know it, as automated on-demand vehicles replace traditional fixed-route services in all but the highest-volume corridors, to a resurgence of public transportation as technology renders personal auto ownership obsolete and public transportation complements the "mobility as a service" vision foreseen by some. Several of these perspectives are referenced in the bibliography. This paper explores the issue by speculating on possible consequences associated with movement toward greater technology being integrated into vehicles and transportation systems. These observations draw from emerging discussions and reflect the perceptions and observations of the author. They are intended to seed discussion as they integrate knowledge of public transportation with various perceptions and expectations of how new technologies, including autonomous or connected vehicles, might become a significant component of personal mobility. Some basic tenants of the technology induced changes in transportation are becoming increasingly clear: A spectrum of technologies is involved. The core technologies that enable meaningful changes in transportation include global satellite positioning, wireless communications, high-speed portable computer processing, sophisticated affordable sensing, battery power storage, and associated technologies and software, including machine learning, all of which are collectively influencing a multitude of aspects of transportation. Technologies are impacting all modes of transportation. The various technologies are influencing all modes of travel in ways that will impact their future competitiveness as their
2018
Transport and Equity Analysis COST Action – TU1209 dedicated a special attention to the mobility challenges related with the social and technical dimensions of transport. The three theoretical and practical results of TEA COST dealing with mobility issues are:<br> 1. Proposing a shift from a time-saving based appraisal paradigm to a new composite variable able to jointly consider personal characteristics, spatial accessibility, and trips attributes (i.e. needs of people).<br> 2. Changing the approach for analyzing users' mobility choice from a utility-based approach to a needs-based approach.<br> 3. Opening transport planning to the real participation of users through adapted mobility survey, meetings for proposing and creating consensus around transport planning measures, and innovative governance tools.
Journal of Transport Geography, 2012
Revista Tecnologia e Sociedade, 2023
Contemporary urban societies present gaps in the right to the city achievement and sociospatial inequalities. This article links the right to the city as ethical political foundation to equal accessibility as an expression of transport-related social exclusion (TRSE), and the potentialities of digital-based mobility platforms to contribute to social inclusion. The article relates TRSE characteristics to MaaS prerogatives to understand how MaaS could contribute to accessibility capabilities towards equal access to urban opportunities. The results of this relation among TRSE and MaaS enables an analysis of the association of characteristics and prerogatives that could be strategic to empower MaaS as an equal accessibility instrument.
European Transport Research Review
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